TIDAL RESPONDS TO FALSE ACCUSATIONS ABOUT INFLATING STREAMING NUMBERS

May 24th, 2018 | by CSUITEMUSIC

Tidal says it’s investigating how an internal data breach of sensitive company data resulted in a hard drive falling into the hands of a Norwegian newspaper.

Tidal is disputing the accusations, but it’s also now saying that it’s investigating how any confidential company data could have made its way onto a hard drive that was then given to the paper.

 

Tidal CEO Richard Snaders said in a statement given to Variety:

"We reject and deny the claims that have been made by Dagens Næringsliv. Although we do not typically comment on stories we believe to be false, we feel it is important to make sure that our artists, employees, and subscribers know that we are not taking the security and integrity of our data lightly, and we will not back down from our commitment to them.

When we learned of a potential data breach we immediately, and aggressively, began pursuing multiple avenues available to uncover what occurred. This included reporting it to proper authorities, pursuing legal action, and proactively taking steps to further strengthen our stringent security measures that are already in place.

Additionally, we have engaged an independent, third party cyber-security firm to conduct a review of what happened and help us further protect the security and integrity of our data. We are proud of the hard work, devotion to our artist driven mission, and tremendous accomplishments of our over one hundred employees in Norway and fifty more in the United States.

We look forward to sharing with them, and all of our partners, the results of the review once completed."

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